AI-powered growth systems for local businesses
Optivoq helps service businesses get discovered, respond faster, qualify enquiries and follow up automatically — without adding more admin to your day.
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Pre-test driving lessons
Navan · Test in 3 weeks
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Assistant actions
Illustrative interface. Names and timings are demo content, not a customer result.
The leak
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Your business may be excellent, but competitors appear first when customers search.
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Calls, WhatsApps, forms and DMs arrive when you're least able to answer.
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Warm prospects go cold because there is no consistent process after the first contact.
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You spend time and money generating demand without knowing which enquiries become customers.
The problem isn't effort. It's the absence of a connected system.
The system
Build the digital foundation that makes your business easier to discover and easier to trust.
Give every serious prospect a clear, measurable way to start a conversation.
Respond quickly, gather the right information and surface the opportunities that deserve your attention.
Keep opportunities moving instead of relying on memory and manual chasing.
Use real performance data to improve visibility, conversion and customer acquisition over time.
Before
Customer searches
Maybe finds the business
Calls while the owner is busy
No answer
Sends a message
Reply hours later
Prospect already booked a competitor
After
Customer searches
Finds an optimised business presence
Opens the website
Asks a question
Receives an immediate useful response
Gets qualified
Owner receives a structured lead
Booking
Follow-up
Review request
Solutions
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We review how customers currently discover, contact and buy from your business.
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We identify where opportunities are being lost and design the smallest system likely to produce meaningful improvement.
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We build, connect, configure and test the agreed growth infrastructure.
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We monitor the system, improve weak points and expand only where the data supports it.
Enquiry leak calculator
This is not a revenue forecast. It uses only the figures you enter to estimate the commercial value of enquiries that currently slip through.
Formula: lost enquiries = monthly enquiries × missed percentage. Recoverable customers = lost enquiries × close rate. Opportunity value = recoverable customers × customer value.
Reply to learner enquiries while instructors are on the road, qualify EDT/pre-test requirements, collect availability and pass structured enquiries to the instructor.
Industry notesCapture appointment requests while clinicians are with patients, answer common treatment questions, and pass qualified enquiries to reception.
Industry notesCatch calls and WhatsApp jobs while you are on site, confirm the service area and job type, and send a structured request instead of a voicemail.
Industry notesHandle treatment enquiries after hours, qualify suitability questions at a high level, and route booking-ready clients to the diary.
Industry notesQualify course interest, dates and eligibility, then follow up with the right next step instead of leaving forms unanswered.
Industry notesCatch incoming enquiries for accountants, solicitors, brokers and consultants, qualify the matter at a high level, and book a discovery call.
Industry notesBuilding with founding clients
We map how customers already contact the business before choosing tools.
Every serious channel should land in one place with a source and a next step.
We start from current visibility, response and booking reality — not a invented target.
Answers, escalation rules and edge cases are agreed before anything speaks to a customer.
The core journey is proved first. Extra channels and campaigns come after the data supports them.
Driving school enquiry desk
Illustrative exampleDriving schools · Example system — illustrative
An illustrative system showing how learner enquiries can be captured after hours, qualified for EDT or pre-test needs, and handed to an instructor as a structured brief.
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We design the workflow first and choose technology second.
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Automation handles repeatable work while sensitive, unusual or high-value situations can be escalated to a person.
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We care about enquiries, response, qualification, bookings and customer acquisition — not vanity activity.
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We prove the core customer journey before adding more channels, campaigns or complexity.
Pricing
For businesses that need to become easier to find and contact.
From €995
Recommended
The connected system for enquiry handling and follow-up.
From €2,495
For businesses requiring deeper automation.
Custom
Monitoring, hosting or maintenance where applicable, automation health checks, reporting and incremental optimisation. This is not unlimited work.
From €197/month
Third-party subscriptions, messaging fees, advertising spend and unusually high AI/API usage may be billed separately.
A growth system is the connected set of pages, enquiry channels, response rules, qualification steps, booking and follow-up that turns local demand into customers. It is the infrastructure between someone searching for a service and a confirmed booking — not a single tool or campaign.
No. An assistant can sit on the website or WhatsApp, but it is one layer. The work usually includes visibility, lead capture, CRM, follow-up and reporting, designed around how the business already operates.
Yes. We often keep a site that already works and improve the pages, forms and tracking that affect enquiries. A new site is only recommended when the current one cannot support the journey.
WhatsApp can be part of the enquiry flow where the business account and platform setup allow it. We confirm that during the audit rather than assuming every number can be automated on day one.
It can reply to inbound enquiries when you choose that. The default is inbound help: answering common questions, collecting details and escalating. Outbound messaging stays consent-based and under your control.
Yes. We work from approved answers, service rules and escalation points. You decide what the assistant may say, what it must collect, and when a person should take over.
It should not invent one. Unusual, sensitive or high-value situations are handed to a person with the context already collected. That is a design rule, not an afterthought.
No. We can improve how clearly the business appears and how well pages match real searches, but rankings depend on competition, demand and factors outside anyone's control. Anyone promising a position is overselling.
No. We aim to reduce lost enquiries and make the path to booking clearer. Results depend on demand, offer, capacity, pricing and local competition. The audit is there to be honest about that before work starts.
Paid acquisition can be added when the enquiry path is measurable and the economics make sense. We do not start with ads if the website, response or follow-up would waste the spend.
Not always. We use what you already have where it is fit for purpose, and only introduce tools when they close a real gap. The workflow comes first.
You do. Sites, domains, profiles and customer data remain yours. We will not lock business records behind a tool you cannot leave. Third-party platforms keep their own terms.
A focused first version is usually delivered in stages: foundation, then response and follow-up, then extra channels once the core path is working. Timing depends on access, content and how many systems need connecting. The blueprint will set a realistic sequence.
We monitor the system, check that automations still run, and improve weak points. Ongoing Growth Care covers monitoring, maintenance where applicable, health checks, reporting and incremental optimisation — not unlimited new work.
Ireland is the starting market. We can work with businesses in the UK and further afield when the offer and operations fit. The audit will confirm whether remote implementation is practical.
Growth audit
In a short growth audit, we'll map how customers currently discover, contact and buy from your business — and identify the highest-value gaps to fix first.
Prefer email? hello@optivoq.com
Optivoq. A Techadex company.